OCT 2024 — FEB 2026
Executive Officer
Department for Work and Pensions (DWP) · United Kingdom
- Managed a caseload of 230+ claimants facing homelessness, disability, refugee resettlement and long-term unemployment, using behavioural nudges to identify barriers and build personalised action plans.
- Designed Excel-based dashboards tracking attendance, programme participation and Flexible Support Fund use, giving managers real-time operational visibility.
- Streamlined the Flexible Support Fund application process, lifting approval rates to 100% for eligible claimants.
- Led the Women's Empowerment Programme for 25 refugee and migrant women, running a 30-week employability initiative with a 100% acceptance rate.
- Represented the working-age team on the Sector-based Work Academy Programme and mentored 3 new hires.
SEP 2022 — SEP 2023
Course Representative
University of East Anglia · Norwich, United Kingdom
- Enhanced student satisfaction by gathering comprehensive feedback on course modules, presented to the Student-Staff Liaison Committee.
- Ensured timely resolution of student concerns and contributed to a more supportive learning environment.
FEB 2023 — MAY 2023
Radio Show Host
Livewire · Norwich, United Kingdom
- Developed engaging scripts centred around international student experiences, resonating with a diverse audience across the city.
- Executed over 10 live shows, connecting with listeners on a personal level while addressing their unique challenges.
JUN 2022 — SEP 2022
Behavioural Science Trainee
1001 Stories · Bengaluru, India
- Designed digital research methodologies — surveys, interviews, focus groups — to explore consumer behaviour for client strategy work.
- Ran controlled experiments and analysed mixed data in Excel, Power BI and SQL, improving the accuracy of behaviour-driven recommendations by 30%.
- Turned complex findings into executive-ready reports and Power BI dashboards for senior stakeholders.
NOV 2021 — SEP 2022
Researcher and Designer
Freelance · Chennai, India
- Led a team of four to develop digital products and Instagram content, boosting website traffic by 50%.
- Successfully transitioned the company to a digital marketplace, increasing online sales revenue by 70%.
- Implemented social media trends to acquire and retain customers, achieving a 25% increase in customer retention.
JAN 2021 — FEB 2022
Audit Assistant
M Sukumar and Associates · Chennai, India
- Implemented streamlined organisational structures, driving a 75% improvement in performance and productivity.
- Produced precise Annual Financial Statements for high-level clients, supported by daily monitoring of purchase and sales data.
- Identified and implemented cost-effective solutions for managing client account portfolios.
SEP 2020 — OCT 2020
Content Writer
Yuva Active Advocacy Forum · Chennai, India
- Wrote a script based on a research article on waste management in Chennai.
- Formulated a teaching module on the topic "Structure of Government in India".
APR 2019 — JUN 2019
News Reporter
Business Line (The Hindu Business Line) · Chennai, India
- Worked as a reporter and editor, editing up to 20 articles in a month.
- In the online department, edited and published 25 articles in a span of 10 days.